Frequently Asked Questions
Everything you need to know about shopping with Oak&Pearl Clothing Co.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Processing time at our warehouse usually takes 1-2 business days before the carrier picks up your package.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate collections from various designers, we also include 'Fit Notes' in the description to let you know if an item runs small, large, or true to size.
Do you ship internationally?
Currently, Oak&Pearl Clothing Co. ships to the United States and Canada. We are working on expanding our shipping zones to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website so you can monitor your delivery's progress.
